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I'm having a Problem with...
No specific topic
10
Getting Technical Support
Sending the "dyned_log"
Discless vs. CD-Based installations
Stand-alone Installation vs. Networked Installation.
Local vs. Internet Records
Localizing the menus and dialogs
QuickTime, Acrobat and Speech Recognition
DynEd Applications
DynEd Product Numbers
The records.ini file
The DynEd Installation CD
Running the courseware
Uninstalling DynEd Courses
Student and Class Reports
Progress Manager
Running the Analyzer Program
Path Manager scenarios
The Records Manager Guide
Path Manager example for First English
Understanding the Billing Report
STUDY PATH
Audio / Video (QuickTime)
6
I can't hear the course audio
Reinstalling QuickTime
Crash when launching the course
Audio drops out
Audio dropout / breaking up
Classes / Students / Study Records
5
Completion Percentage
Importing Study records (Local Records)
Merging Study records for two students
Recovering a deleted class
Recovering a deleted student
Sending Study Records to DynEd
Columns in the RM don't align properly
Creating a Product Report
Unable to e-mail Reports
Weighted Study Scores (WSS) and Study Scores (SS)
Can't send e-mail
DynEd Mastery Tests
Can e-mailed Records contain a virus?
Hardware / Operating Systems
8
Operating systems supported
Will my network support DynEd products?
Bandwidth for audio/video files
Thin Clients
Server/Network Problems
Headsets (general info)
Microphones/Soundcards (general info)
Technical Checklist
Checking for a DVD Drive
Disc Space requirements
CD Towers
Active Directory
Is DynEd compliant with any LMSs?
Installation
4
Run on OS-X clients (Win Server 2003)
Install to Win Server 2003 (0S X clients)
Local Records guide
Internet Records guide
Installing with limited rights users
Error "Can't Create DynEd Folder".
Setup application crashes
Setup program crashes during installation
How to switch a lab of StandAlone installations to a single Networked installation
I get an "Invalid Installation" message
Copying a StandAlone installation from one machine to another
Courses & Records on different Servers
Internet Access
2
Proxy Servers and Internet Records
Internet Records installation problems
Internet sites (URLs) accessed by DynEd
Internet connection unreliable
Proxy Servers (setting values manually)
Norton Internet Security
Error: SMTP Host Name
Unable to connect to the Record Server
Error downloading versionm
Licensing / Registration
7
Simultaneous Users
Registering the course
Reactivating expired courseware
Installation, Confirmation, and Registration Codes
Locking/Unlocking Lessons and Tests
16
Unlocking Tests (Placement or Mastery)
Force Student to take the Placement Test
Running the Courseware
9
Corrupted Records Server Settings
Text does not show up in dictations
Let's Go "Black boxes on cat's head"
Let's Go bug
Handling more users on a network
Error "No more users can run..."
Error "...insert the original CD-ROM."
Error "Date is not set correctly"
Error "Unable to find Audio file"
Online Placement Test
Error "Student is already active"
Could not open tgxxx.pdf file
Clients can't run installation
Error "Illegal License Use"
Problems with Vista
Can I make the course screen larger?
Updates
17
Updating a DynEd installation
Updating using DynEd Installation DVD
Downloading the UpToDate program
Uptodate list is blank
Uptodate does not download new applications
New in version 2.7
Updating DynEd Applications manually
Upgrading a course
User Rights / Files that get installed
1
DynEd files installed on a Windows client
Read/write privileges needed for DynEd
DynEd files installed on a Mac OS client
Changing User Privileges
Voice Record / Speech Recognition
3
Low Microphone Playback Audio Level
Problems with Speech Recognition (SR)
Speech Recognition (SR) general info
DynEd fails after installing SR
Files used by the Speech Recognition
Speech Recognition fails in MAC OS-X
USB Microphone is not recognized
Error initializing Speech Recognition
Speech Recognition meter does not appear on 64-bit Windows
Technical Overview
Records Manager
10x
The Records Manager Guide
Force Student to take the Placement Test
Records Manager
11x
DynEd Mastery Tests
Clients/File Servers/Networks
1x
Operating systems supported
Will my network support DynEd products?
Bandwidth for audio/video files
Thin Clients
QuickTime, Acrobat and Speech Recognition
Technical Checklist
Disc Space requirements
Error "Can't Create DynEd Folder".
Active Directory
Is DynEd compliant with any LMSs?
Hardware/Headsets
9x
Headsets (general info)
Microphones/Soundcards (general info)
Speech Recognition fails in MAC OS-X
Checking for a DVD Drive
CD Towers
Installation Types
8x
Discless vs. CD-Based installations
Stand-alone Installation vs. Networked Installation.
Local vs. Internet Records
How to switch a lab of StandAlone installations to a single Networked installation
Local Installations
2x
Local Records guide
Registering the course
Reactivating expired courseware
Installation, Confirmation, and Registration Codes
I get an "Invalid Installation" message
Internet Installations
3x
Corrupted Records Server Settings
Internet Records guide
Proxy Servers and Internet Records
Internet Records installation problems
Internet sites (URLs) accessed by DynEd
Internet connection unreliable
Proxy Servers (setting values manually)
Norton Internet Security
Online Placement Test
Unable to connect to the Record Server
Error downloading versionm
Copying a StandAlone installation from one machine to another
Networked Installations
4x
Simultaneous Users
Run on OS-X clients (Win Server 2003)
Install to Win Server 2003 (0S X clients)
DynEd files installed on a Windows client
Server/Network Problems
Read/write privileges needed for DynEd
Handling more users on a network
DynEd files installed on a Mac OS client
Courses & Records on different Servers
Getting Started After Installation
5x
Unlocking Tests (Placement or Mastery)
Running the courseware
Getting Technical Help
6x
Getting Technical Support
Sending the "dyned_log"
Updating a DynEd installation
Updating using DynEd Installation DVD
Downloading the UpToDate program
Sending Study Records to DynEd
Running the Analyzer Program
Miscellaneous
7x
Localizing the menus and dialogs
DynEd Applications
DynEd Product Numbers
The records.ini file
The DynEd Installation CD
Uninstalling DynEd Courses
Setup application crashes
Error: SMTP Host Name
Unable to e-mail Reports
Student and Class Reports
Progress Manager
Path Manager scenarios
Path Manager example for First English
Understanding the Billing Report
Can't send e-mail
New in version 2.7
Can I make the course screen larger?
STUDY PATH
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